How This FAQ Works for You
We put this page together because the same questions come up again and again — and you deserve a clear answer without having to contact support every time. Most of what you need to know falls into four areas: getting your account set up, moving money in and out via bKash, Nagad, or Rocket, accessing the lobby on your phone, and understanding
how withdrawals are verified before they clear. When you send a deposit through bKash or Nagad, the amount shows in your account wallet once the transfer confirms on the mobile money network — usually within a short window, though timing can vary. Withdrawals follow a verification step where we match your wallet number to the account on file; that check is what
keeps your funds secure. If anything looks off at any stage, our support team is the fastest path to a fix. Players in Dhaka and elsewhere across Bangladesh reach us through live chat during active hours.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet